fresh are looking for a Project Director to lead, inspire and grow one of our key account teams, delivering best-in-class brand experience and event projects for some of our most important clients.
Ready to make your mark at a senior level? Looking for an opportunity where you can truly shape relationships, teams and work? Well, look no further… fresh is on the hunt for a confident, strategic and people-focused Project Director to join our busy Account Team. This is a senior role for someone who thrives on leading and developing others, building long-term client partnerships and overseeing the seamless delivery of complex projects. You’ll be a safe pair of hands for your clients, a trusted leader for your team and a key contributor to the wider agency’s growth. The successful candidate will: - Have extensive experience in a senior account leadership role within an agency or brand experience environment - Be confident and have experience in managing and growing long-term client relationships at a strategic level - Be an inspiring people leader, with proven experience line managing, mentoring and developing high-performing teams - Have strong commercial acumen, with end-to-end responsibility for account and project profitability - Be strategically minded, able to influence client thinking and contribute to wider marketing and events objectives - Thrive in a fast-paced environment, staying calm under pressure and leading by example Have exceptional written, verbal and interpersonal communication skills - Be highly organised, detail-driven and comfortable overseeing multiple projects and priorities - Be collaborative, proactive and solution-focused, with a positive, can-do attitude - Be passionate about the industry and curious about new trends, technologies and ways of working - Be willing to work to our hybrid model with a minimum of 3 days a week in our Manchester city centre office Core tasks: - Lead and grow senior client relationships, acting as a trusted strategic partner and escalation point - Oversee delivery of all projects and pitches across your accounts, ensuring high standards throughout - Inspire, line manage and mentor Senior Account Managers, Account Managers and wider account team members - Support team structure, resourcing and workflow planning, including freelancer sourcing where needed - Drive account growth through strategic planning, up-selling and identifying new business opportunities - Lead major client meetings, presentations and pitches for large-scale projects - Maintain strong brand guardianship and a deep understanding of client objectives, sectors and challenges - Hold responsibility for account and project financial performance, including P&L, forecasting and reporting - Ensure all budgets, scopes and financial processes are followed accurately and consistently - Champion efficient ways of working, improving processes and embedding best practice - Provide senior troubleshooting and decision-making support across projects and client relationships - Collaborate closely with internal teams to ensure seamless, joined-up delivery - Act as a visible ambassador for fresh, role-modelling values, leadership and professionalism - Stay up to date with industry trends, innovations and emerging technologies
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